6th floor, DTX Business Center, Pragati Sarani Road, Dhaka 1229
+8801758388865
info@acotegroup.com
Our property management customer support services include handling tenant inquiries, issue resolution, and round-the-clock assistance. We provide friendly, professional, and timely support that improves tenant satisfaction and operational efficiency for property managers and landlords.
Capture tenant issues through all available communication channels.
Assign the request to the relevant team or process for action.
Ensure the issue is resolved and follow up with the tenant for satisfaction.
Always-on support via phone, email, or chat for urgent and routine tenant needs.
Handle queries across phone, email, helpdesk, and messaging platforms.
Track, escalate, and resolve support tickets efficiently.
Welcome to Acote- your partner in innovation. We deliver smart AI and Big Data solutions, secure software and web development, reliable cybersecurity, dependable BPO services, and creative digital strategies. We’re here to power your digital transformation and business growth from design to deployment.
Main HQ :
DTX Business Center, 6th Floor, Plot no .1176 & 1543 Pragati Sarani Road, Kuril, Dhaka 1229
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